Sewa Policies

Booking & Reserved
  • Rental are based on 6 days rental period (unless it is stated otherwise).
  • Customer may book the items as far in advance as wish. 
  • To book any items for the desired date, customer will need to pay 50%-60% of rental fee as deposit (non-refundable) to block the date. 
  • Deposit must be paid at least 2 weeks before collection.
  • No items will be reserved unless the deposit is received.

Payment & Security Deposit
  • The remaining 50% of rental fee must be made by cash upon collection.
  • Additional RM50 – RM200 (depending on item) or 50% of total of rent value (for multiple items) payment is needed at the time of collection as security deposit.
  • Security deposit will be refunded in full, providing that the items are returned in good condition as original with no missing parts.

Collection & Return
  • All items are self-collect in Ipoh. Details of location will be given later.
  • Customer can collect the items on Wednesday before the event and have to return them on Monday after the event.
  • Collection and return time is between 12.00pm – 6.00pm on the selected days (Wednesday & Tuesday). Please note that the time and days may vary when public holidays occurs.
  • All meeting for collection and return are based on appointment 1 day before.  
  • Customer are responsible to pay for additional day's rental fee without prior approval.
  • Customer will be required to give a copy of MyKad and sign a Customer Agreement upon items collection.

Loss & Damage
  • Customer must keep the rented items in good condition and  responsible for any loss and damages that may occur to any item.
  • Customer are fully responsible to pay compensation for any damages and loss of the rented items.
  • Compensation value will be charge based on the item's damage and loss value. Customer need to pay the different if the compensation value is greater than the paid security deposit.

Others
  • Sewa – Sewa by Diyadeary reserves the right to modify the Sewa Policies at any time without prior notice to the renters.
  • For any other inquiries, please contact us.


Thank you.



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