Sewa Policies

Booking & Reserved
  • Rental are based on 6 days rental period (unless it is stated otherwise).
  • Customer may book the items as far in advance as wish. 
  • To book any items for the desired date, customer will need to pay 50%-60% of rental fee as deposit (non-refundable) to block the date. 
  • Deposit must be paid at least 2 weeks before collection.
  • No items will be reserved unless the deposit is received.

Payment & Security Deposit
  • The remaining 50% of rental fee must be made by cash upon collection.
  • Additional RM50 – RM200 (depending on item) or 50% of total of rent value (for multiple items) payment is needed at the time of collection as security deposit.
  • Security deposit will be refunded in full, providing that the items are returned in good condition as original with no missing parts.

Collection & Return
  • All items are self-collect in Ipoh. Details of location will be given later.
  • Customer can collect the items on Wednesday before the event and have to return them on Monday after the event.
  • Collection and return time is between 12.00pm – 6.00pm on the selected days (Wednesday & Tuesday). Please note that the time and days may vary when public holidays occurs.
  • All meeting for collection and return are based on appointment 1 day before.  
  • Customer are responsible to pay for additional day's rental fee without prior approval.
  • Customer will be required to give a copy of MyKad and sign a Customer Agreement upon items collection.

Loss & Damage
  • Customer must keep the rented items in good condition and  responsible for any loss and damages that may occur to any item.
  • Customer are fully responsible to pay compensation for any damages and loss of the rented items.
  • Compensation value will be charge based on the item's damage and loss value. Customer need to pay the different if the compensation value is greater than the paid security deposit.

  • Sewa – Sewa by Diyadeary reserves the right to modify the Sewa Policies at any time without prior notice to the renters.
  • For any other inquiries, please contact us.

Thank you.

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